By Ola & Cerise

Shipping Methods

What delivery options do I have?

Standard UK Delivery ( 5-7 Working Days) Excluding Processing Time

We will deliver your purchase within 5-7 working days after receiving your order and processing. Please note processing times can be up to a maximum of 10 working days depending on volume of orders at any given time.

International Delivery (7-12 Working Days)

We will deliver your purchase within 7-12 working days after receiving your order confirmation.

We are unable to ship to Jersey, Guernsey and Isle of Man.

How can I track my parcel?

As soon as we start packing your order we will send you a shipment confirmation email with the delivery information and a link to track your order online. Please note that it can take some days before the tracking information is uploaded. You will also be able to track your order under ‘Orders’ when you log in at My Account.

Undeliverable parcels 

If unable to deliver a package according to your chosen delivery option it will automatically be returned to COLD LAUNDRY.

Returns and Exchanges

We sincerely hope you are happy with your COLD LAUNDRY purchase, however in the unfortunate event that you do change your mind we can offer you an exchange or a refund providing the goods are returned within a 14 day period in an unworn and unused condition.

Cancelation regarding your online orders should be cancelled within 72 hours of your order , otherwise COLD LAUNDRY can only offer a partial refund of your order.